Effective Date: 01-01-2025
Thank you for using freeprocreatebrushes.org! All our resources (Procreate brushes, fonts, and graphics) are provided free of charge as digital downloads. Because of the nature of digital products, we want to clarify our policies to ensure a smooth experience for everyone.
1. What We Offer
All products on our website are free digital downloads. Once downloaded, they cannot be physically “returned.” We do not collect payment information or process transactions, so traditional refunds do not apply.
2. Download Issues
If you encounter problems downloading a file (e.g., broken links, incomplete downloads, or errors):
- Contact us immediately at [email protected] with details about the issue (e.g., product name, error message).
- We’ll work to resolve the issue promptly, including re-sending download links or fixing broken files.
3. Technical Compatibility
Our products are designed for specific software (e.g., Procreate, Photoshop, etc.). Before downloading:
- Check system requirements and compatibility listed on the product page.
- We cannot guarantee functionality in unsupported software versions.
- If a product doesn’t work as expected, contact us for troubleshooting help.
4. Refund Policy
Since all products are free, no refunds are required or processed. If you’d like to support our work, consider sharing our site with others!
5. Product Quality & Updates
- We strive to provide high-quality, tested files. If you receive a corrupted file or notice errors, contact us for a replacement.
- We may update products over time. Check the site for the latest versions.
6. Contact Us
For assistance with downloads, technical issues, or feedback:
- Email: [email protected]
- Response Time: We aim to reply within [insert timeframe, e.g., 24–48 hours].
7. Liability Disclaimer
By using our free resources, you agree that:
- Files are provided “as is” for personal/educational use.
- We are not responsible for any damage to devices, software, or projects resulting from downloaded files.
8. Policy Updates
We may update this policy occasionally. Changes will be posted on this page with a revised effective date.
Thank you for supporting freeprocreatebrushes.org!
We’re committed to helping creators access amazing tools. If you love our work, share it with your community! 💛